Privacy policy

Last updated: 09.08.2026

This Privacy Policy explains how Retrokilly (“we”, “us”, “our”) collects, uses, stores, and shares your personal information when you visit or use retrokilly.com (the “Site”), purchase our products, contact us, or otherwise interact with our services (collectively, the “Services”).

By using our Site, you acknowledge the practices described in this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last updated” date.

2. Personal Information We Collect

We collect personal information that is necessary to operate our business, process orders, provide customer support, improve our Services, and comply with our legal obligations.

a. Information You Provide Directly

Depending on how you interact with our Site, we may collect:

Contact information: name, email address, phone number, billing and shipping address
Order information: products purchased, order details, shipping information, billing information, and payment confirmation
Account information: login details and account preferences, where applicable
Customer service information: messages, questions, requests, or other information you choose to provide when contacting us
Marketing preferences: your communication and subscription preferences

Providing certain information is necessary to process your order and provide our Services. If you choose not to provide required information, we may not be able to complete your purchase or provide certain Services.

b. Information Collected Automatically

When you visit or use our Site, certain information may be collected automatically through cookies, pixels, tags, and similar technologies, including:

IP address
Browser type and device information
Operating system
Pages viewed and interactions with the Site
Approximate location based on technical information
Time spent on pages and browsing activity
Interactions with emails, advertisements, or marketing content

c. Information From Third Parties

We may receive information from third-party service providers and business partners, including:

Shopify, our e-commerce platform
Payment providers and payment processors
Shipping and delivery providers
Marketing and analytics providers
Advertising platforms

These third parties process information in accordance with their own privacy policies and applicable laws.

3. How We Use Your Personal Information

We may use your personal information to:

Process and fulfill orders, including payment, shipping, and delivery
Provide customer support and respond to inquiries
Send order confirmations, shipping updates, and other service-related communications
Manage customer accounts, where applicable
Improve our Site, products, and overall customer experience
Analyze Site traffic and usage
Send marketing communications where permitted by law and, where required, with your consent
Personalize or measure advertising and marketing activities
Detect, investigate, and prevent fraud, abuse, or unauthorized activity
Comply with legal, tax, accounting, and regulatory obligations

4. Cookies and Similar Technologies

We use cookies and similar technologies to:

Remember preferences and settings
Keep the Site functioning properly
Understand how visitors use our Site
Improve website performance and user experience
Measure marketing and advertising performance
Provide relevant advertising where applicable

You can manage or disable cookies through your browser settings. Certain cookies may be necessary for the Site to function correctly.

For more information about Shopify's use of cookies, please visit:

https://www.shopify.com/legal/cookies

Where applicable, our Site may recognize Global Privacy Control (GPC) signals and process them in accordance with applicable privacy laws.

. Sharing of Personal Information

We may share personal information with trusted third parties when necessary to operate our business and provide our Services, including:

E-commerce and hosting providers, including Shopify
Payment processors and financial service providers
Shipping and delivery providers
Marketing, advertising, and analytics providers
Customer service and technology providers
Professional advisers, where necessary
Government authorities or law enforcement where required by law

We may also disclose information in connection with a business transaction, such as a merger, acquisition, restructuring, or sale of assets.

We do not sell your personal information in exchange for money.

6. Reviews and User-Generated Content

If you submit a review, comment, photograph, or other content to the Site or through our Services, that content may be publicly visible depending on where it is posted.

Please avoid including personal or sensitive information in content you choose to make public.

We are not responsible for how third parties may use information that you voluntarily make publicly available.

7. Third-Party Websites and Links

Our Site may contain links to websites, platforms, or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing them with personal information.

8. Children's Privacy

Our Services are not intended for children under the age of 16.

If you believe that a child has provided us with personal information, a parent or legal guardian may contact us to request that the information be reviewed and, where appropriate, deleted.

9. Data Security and Retention

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Fulfilling orders and providing Services
Maintaining business and transaction records
Providing customer support
Meeting legal, tax, accounting, and regulatory requirements
Resolving disputes and enforcing our agreements

10. Your Privacy Rights

If you are located in the European Union or European Economic Area, you may have certain rights under applicable data protection laws, including the right to:

Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal information where legally permitted
Request restriction of processing in certain circumstances
Object to certain types of processing
Request portability of your personal information
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Lodge a complaint with your local data protection authority

To exercise your rights or ask questions about your personal information, please contact us at:

📧 killyretro@gmail.com

We may need to verify your identity before processing certain requests.

11. International Data Transfers

Some of our service providers may process personal information outside the European Economic Area (EEA).

Where personal information is transferred outside the EEA, we rely on appropriate legal safeguards where required, which may include Standard Contractual Clauses (SCCs) approved by the European Commission or other legally recognized transfer mechanisms.