Shipping policy

Last updated: 09.08.2026

At Retrokilly, we carefully prepare and package every order to ensure your vintage pieces arrive safely.

Please read this Shipping Policy before placing your order.

1. Order Processing

Orders are prepared and dispatched from Poland.

Orders are generally processed within 1–2 business days after payment has been successfully received.

Orders placed on weekends or public holidays will normally be processed on the next business day.

2. Estimated Delivery Times

Estimated delivery times after dispatch are:

Poland: 1-3 business days
European Union: 3-7 business days
United Kingdom: 3-7 business days
International: 5-14 business days

These are estimated delivery times and are not guaranteed. Actual delivery may vary depending on the destination, carrier, customs procedures, public holidays, strikes, weather, or other circumstances beyond our control.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout before payment.

The shipping price may depend on:

Destination country
Package size and weight
Selected delivery method

4. Tracking

Where tracking is available, customers will receive shipping confirmation and tracking information after the order has been dispatched.

Please ensure that your delivery address is complete and accurate.

Retrokilly cannot be responsible for delivery issues caused by an incorrect or incomplete address supplied by the customer.

5. International Orders & Customs

Orders shipped within the European Union generally do not require customs duties between EU member states.

For orders shipped outside the European Union, the destination country may charge customs duties, import taxes, VAT, brokerage fees, or other local charges.

Such charges are the responsibility of the customer unless explicitly stated otherwise at checkout.